In the October edition of our newsletter, we addressed issues reported by representatives when applying on an adult’s behalf for the Canada Disability Benefit (CDB) with a Section 7 Representation Agreement (RA7). The CDB is a new federal benefit for low-income Canadians with disabilities – read more about the CDB at this website managed by one of our community partners, Plan InstituteValid RA7s that include authority for routine finances should be accepted for a CDB application. 

If you are experiencing issues with using an RA7 for a CDB application, you may follow this process with Service Canada:

  1. Request to have your file reviewed by someone else;
  2. Request an escalation; then
  3. Once a decision has been made, submit a request for reconsideration.

If you have followed the above steps and/or made a request for reconsideration and still face issues with an RA7 being used for a CDB application, please reach out to us at info@nidus.ca.

For questions about the CDB generally, Plan Institute offers a helpline at 1-844-311-7526.