Nidus has been receiving a number of inquiries about how Representation Agreements can be used to access the new Canadian Dental Care Plan.
Who can access the new Canadian Dental Care Plan?
The Canadian Dental Care Plan (CDCP) is a federal initiative that aims to make the cost of dental care more affordable for eligible Canadian residents. Applications are open for seniors aged 65 and over as well as adults with a valid federal Disability Tax Credit certificate for 2023.
What is the issue?
The application process allows a “delegate” to apply on the applicant’s behalf. The government website lists examples of documents that can list delegates, such as an Enduring Power of Attorney.
Section 7 Representation Agreements (RA7s) that include authorities for routine finances, such as a RA7ALL or RA7F+L, also give representatives the authority to obtain benefits or entitlements for the adult, including financial benefits.
For example, representatives have obtained Veteran benefits, the home owner grant, and Covid benefits. The CDCP would be a similar benefit. However, as RA7s are unique to BC, some federal front line staff for the dental plan applications may not be familiar with these documents.
What has Nidus done & what can you do?
Nidus has encouraged members of the public to keep combating misinformation – we know that Service Canada is aware of the RA7 at higher levels and has accepted them. Other federal agencies such as the Canada Revenue Agency have explicitly recognized Representation Agreements.
Some representatives have been able to apply directly online. Some representatives have reported success after trying different agents until they were able to find one who was educated on the RA7.
Nidus has spoken with multiple staff members at Service Canada to encourage them to update their procedures and training to educate all staff on the RA7 so that the public is not forced to take such extraordinary measures. However, it may take some time before changes to training are made. Until then, education and advocacy are key.
To see general tips for using the Section 7 Representation Agreement for Finances and Legal Matters, click here.